Privacy policy

This privacy policy describes how we, CRELUX GmbH, (hereinafter referred to as "CRELUX", "we", or "us"), the company responsible for data processing, collect, store and process information about individual visitors to this website. This Privacy Policy applies only to websites of CRELUX GmbH that have this Privacy Policy on file or that provide a link to this Privacy Policy (hereinafter: "Website"). This Privacy Policy does not apply to linked websites that are not owned and controlled by CRELUX GmbH.

Commitment to data protection

Personal data is any information about personal or material circumstances relating to an identified or identifiable person. This includes, for example, your name, date of birth, e-mail address, postal address or telephone number. No personal data, on the other hand, is information of a general nature that cannot be used to determine your identity. This is, for example, the number of users of a website. In principle, we will use your personal data exclusively in accordance with the applicable data protection laws, in particular the European Data Protection Regulation ("DS-GVO"), and only in the manner described in this Privacy Policy. However, we reserve the right to use this data for additional purposes to the extent permitted or required by law or necessary to support legal or criminal investigations. In this case, we will inform you again about this further data processing as far as legally required and obtain your consent.

Processing of personal data and legal basis

Registration is not required for most of our services. You can therefore visit our website without telling us who you are. The legal basis for the processing of your personal data is the protection of our legitimate interests, which consist in particular of presenting you with a website optimised for your browser and enabling communication between our server and your terminal equipment (Art. 6 Para. 1 lit. f) DS-GVO). Otherwise, we only collect personal data from you if you voluntarily provide it to us on the website, e.g. when you set up a user account or register for a newsletter, place an order or contact us. You can also visit the website in general without disclosing personal data. In this case, however, you may not be able to use certain areas of the website or we may not be able to respond to an inquiry from you.

Server log files

When accessing our website, your Internet browser automatically transmits data to our web server for technical reasons, in order to provide the website. Depending on the access protocol used, the protocol data record contains general information with the following contents: Your session data (user behaviour, length of stay, which links were clicked on, the date and time of access etc.), the URL of the referring website, the requested file, the amount of transmitted data, the browser type and its version, the operating system of the accessing computer and your shortened or unshortened IP address, your browser version, your operating system, your website-specific settings, your cookie IDs, your pixel IDs. This data does not allow any direct conclusion about your person, are exclusively evaluated for statistical purposes and is processed for the improvement of our website offer, as well as for the defence of attempted attacks on our web server.

Contact requests (if applicable)

In the case of enquiries via Email, it is necessary to provide your name, e-mail address, reason for contacting us and your message. We process and store the personal data provided in the contact enquiry exclusively for the purpose of processing and answering your enquiry and to get in touch with you. The legal basis for the processing of your personal data is the fulfilment of our contractual obligations (Art. 6 Para. 1 lit. b) DS-GVO) or the safeguarding of our legitimate interests, which consist in particular in contacting you and communicating with you on the relevant matters for which you have contacted us (Art. 6 Para. 1 lit. f) DS-GVO). Our site uses SSL encryption over HTTPS for security and privacy reasons. For the provision of any fee-based services, we request additional data, such as: Payment details to complete your order. We store this data in our systems until the legal retention periods have expired.

Affected Rights

You always have the right to obtain information about the origin, recipient and purpose of your stored personal data, if it is collected. You also have the right to request rectification, blocking, opposition to the processing of your data, restriction of data processing (if we are not yet allowed to delete your data due to legal obligations), right to data portability or the deletion of this. If you have given us your consent, you can withdraw it at any time with effect for the future. you can at any time adress a complaint to the competent authority responsible for you: https://www.bfdi.bund.de

Links to other websites

The website may contain links to other websites. We have no control over the privacy practices or the content of those other websites. Therefore, we encourage you to carefully read the privacy policies of those other websites that you visit.

Changes to our Privacy Policy

CRELUX reserves the right to modify this Privacy Policy at any time at its sole discretion, subject to legal requirements. This may be necessary, for example, to comply with new legal requirements or to reflect new services on our site. However, we will at all times treat your personal data in accordance with the version of the Privacy Policy in force at the time of collection of such information. We intend to post changes to our privacy policy on this page so that you are fully informed about the types of personal information we collect, how we process it and under what circumstances it may be shared. We therefore recommend that you visit the website regularly to inform yourself about our current data protection practices.

Questions with regard to data privacy

If you have questions about privacy, please contact us at the above contact address.

Cookies

We do not use our own cookies on our website. Only third-party cookies are used. (for example, by Google products). Cookies are small text files stored on your hard drive in the browser you are using. In general, you can You disable / edit the use of cookies at any time through the settings of your browser. You have the option at any time in your used browser to determine if and, if so, which cookies are stored.

Integration with Google Maps

For the graphical representation of our address as well as for the creation of driving directions we use Google Maps on our website. This map service is provided by Google Inc. When using Google Maps, Google collects data about the use of map features by visitors (Use of the website including your IP address), processed and used. More information about the data processing by Google can Please refer to the Google Privacy Notice: https://www.google.com/intl/de_de/help/terms_maps.html

Integration videos

If we include videos on our website, we use the video plug-ins from Vimeo or Youtube (called the provider below). If you are one of ours visit a video plugin equipped pages, a connection is made to the servers of the provider. This information of the visited Page and your IP address to the provider. This also applies if you are not logged in to Vimeo or Youtube or no account own the provider. If you are logged in to your Vimeo or Youtube account, you allow the provider to direct your browsing behavior directly to yours personal profile. You can prevent this by logging out of your account.